The customer has been in control for a long time. That is a well-known fact. It has often not been the case in the healthcare industry, though, but patients are…
Waiting is another word for lost time — and it’s always stressful and annoying. But waiting — and waiting — in a doctor’s office is not only stressful and potentially…
Not wanting to hang around a hospital is universal. Patients are nervous, scared, and likely in pain. Plus, there are folks sneezing. It certainly can make for an uncomfortable and…
The start of 2020 has had a disruptive impact with covid-19. it changes the way people and cities live and move. With this shift, the market focus is to adapt…