WHO WE Are

About Us

REL Systems is constantly striving to improve on solutions that will best optimize the customer experience. We address the increasing and sophisticated demands of queue management with added value proposition. Our company provides solutions and services to your entire business workflow with solutions in an all-encompassing way. The journey of your customers, staff, and management are all taken care for you. Whether you are looking to manage your customers’ workflow to reducing walk-aways to improving customer experience to increase work efficiency and staff productivity. We are able to customise and design to fit your business requirements. Transforming and empowering your entire journey – reaching the full potential.

Our services give companies a competitive edge

Opportunities

We offer you the opportunity to create services that will engage your customers throughout the journey and their satisfaction for your services

Experience

We are well established with more than 30 years of experience in queue management and we can help you improve and further enhance on your customer journey

Results

We deliver results that you are looking for. Allowing your business and customers to go through a seamless journey

Our Solutions

Queue Management System

Optimize the customer flow, reduce queues and waiting time and provide a seamless customer experience.

Appointment Management

Allow customers to schedule appointments online or by phone, distribute workload evenly throughout the workday, and plan your resources in advance.

Virtual Queuing

Let customers wait from anywhere using a mobile device while monitoring their progress in real-time, and send them notifications when it’s their turn to be served.